Legal
Accessibility Statement
An honest account of what our website and our hillside property can and cannot do.
Draft for review — not yet legally binding
This document is an unreviewed draft prepared as a starting point. It must be checked and amended by a Thai lawyer familiar with the Personal Data Protection Act (PDPA) and tourism regulations before Sea Hills Resort relies on it. Items in [square brackets] are placeholders awaiting real details.
Last updated: [date this statement is approved]
Our commitment
We want every guest to be able to use this website and to know exactly what to expect from the property before they book. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
What we have done on this website
- The whole site can be used with a keyboard alone, with a visible focus outline on every control.
- A “Skip to main content” link at the top of each page.
- One clear main heading per page and a logical heading structure.
- Descriptive alternative text on photographs.
- Colour contrast checked in both light and dark appearance.
- Reduced-motion support for guests who prefer less animation.
- Text that reflows and remains readable when enlarged or on a small screen.
Known limitations on this website
- Our booking engine and any map or Instagram content are supplied by third parties, and we do not control their accessibility. If you meet a barrier there, contact us and we will complete the booking with you directly.
- Some photographs still carry placeholder descriptions while the real photography is finalised.
- The language selector changes the page language setting but the content is not yet translated.
Accessibility of the hotel itself
Sea Hills Resort is built into a slope. Moving between reception, the rooms and the pool involves stairs and steep gradients, and there is no lift [confirm].
- The Ground Floor Deluxe / Pet-Friendly Room is our only step-free room, with direct outdoor access.
- Doorway width, bathroom layout and grab rails: [confirm exact measurements].
- Parking and the route from the car park to reception: [confirm gradient and surface].
- Assistance animals are welcome; please tell us in advance so we can allocate the ground-floor room.
- Guests with mobility concerns should contact us before booking so we can describe the property honestly and check the right room is free.
Tell us about a barrier
If something on this site or at the hotel is hard to use, please tell us — it is the fastest way for us to fix it. Write to [accessibility contact name] at [email address] or use our contact page. We aim to reply within [X] business days and, where we cannot fix something quickly, to offer another way to get what you need.
Review
This statement is reviewed at least once a year and whenever the site or the property changes significantly.